The practice offers one 10 minute appointment per patient per problem. If a second patient wishes to attend at the same time, you will need to book a second appointment at the time when you make the appointment. You can choose to see any of the doctors who work at the practice but you may have to wait longer for an appointment when requesting one GP specifically.
Our current appointment system offers 10 minutes pre-book able up to four weeks, we also offer on the day appointments with the doctor and a triage system daily, this is offered to patients who cannot get an appointment on the day but request urgent advice, the doctor will ring you during his morning surgery.
If you cannot attend your appointment, you must inform us in good time. This allows us to offer the appointment to someone else who needs an appointment. Please consider using the text messaging service.
In order to ensure that patients can be seen in a reasonable period, the surgery operates a “Did not Attend” policy. Patients who repeatedly fail to keep or cancel appointments may be removed from the practice list and asked to find an alternative GP. All patients will receive a letter every time they DNA an appointment you will be removed if you fail on either three consecutive occasions or six times within a six month period.
Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.